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Who is PMI and when was it started?
Progressive Microtechnology, Inc. (PMI) is a privately
held corporation that has been serving the needs of the barcode industry since 1984.
We are developers of barcode and label generation software and a distributor (reseller) of
high quality barcode printers, scanners, portable data collectors, plastic ID card
printers, labels and ribbons.The
key players are:
John Alex, President
jalex@scanpmi.com
Suzanne Alex, CFO
salex@scanpmi.com
Tim Parks, Senior Sales Manager
tparks@scanpmi.com
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Where are you located?
Our offices and warehouse are located in Sharonville,
Ohio, a suburb that is north of Cincinnati. Our address is:
Progressive Microtechnology, Inc
11150 Woodward Lane
Cincinnati, Ohio 45241
phone 800-325-7636 513-782-5050
fax 513-782-5051
info@scanpmi.com
www.scanpmi.com
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How can I order products?
Just call us at 800-325-7636 (in Ohio call 513-782-5050),
email an order to sales@scanpmi.com.,
or fax us at 513-782-5051. One of our sales representatives will be happy to help
you with your order! Our offices are open Monday through Friday, 8:30 am to 5:30 pm,
EST. Please call and we'll help you find the right equipment or supplies for you
needs.
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How can I pay for my order?
First time orders may be paid with VISA, MasterCard, COD,
or pre-paid with check. Some international orders may require payment via Wire
Transfer. For more information on how we handle credit card orders, click here. No orders will be shipped until payment is
secured. Customers may also apply for credit through PMI. For further
information on credit policies, see below.
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What is your credit policy?
Customer may apply for credit through PMI. Call for
a credit application to fill out, sign and send back. Reference checks generally
take about two weeks to process. After the application is processed, the customer
will agree to the following:
Payment terms: Net 30 days with approved credit. Invoices over 30
days are past due and considered delinquent, and are subject to 1.5% pre month finance
charge. If your account is delinquent, additional orders cannot be processed until
the account is brought up to date. All legal fees will be paid for by the applicant
in the event of default on the terms of the agreement. Any purchase order issued by
you shall be deemed to be issued for your administrative or billing identification
purposes only, and the parties hereto intend that the terms and conditions contained
herein shall exclusively govern any services or products to be provided hereunder.
All material shipments shall be made F.O.B., Cincinnati, Ohio. You further agree
that you will pay any sales, use or excise tax imposed upon us or our suppliers. If
you are tax exempt you must provide a copy of your authorization along with the
application.
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Are you a member of the Better Business Bureau?
Yes. Progressive Microtechnology, Inc. is a Member
Better Business Bureau serving Greater Cincinnati.
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What if I don't see what I need on your web-site?
Just call us! There are MANY items that we carry
that don't make it to the web site. And many of the printers, scanners and portable
data collectors have various options. Call us with your application, and one of our
helpful sales reps will be able to help fit the right solution! You can reach us at
513-782-5050 or toll-free at 800-325-7636... or send us an email at info@scanpmi.com
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What is your return policy?
Items purchased may be returned within 30 days, provided
that they are in like-new condition, that they are in original packaging, and that all
component parts are included. Unused stock labels may be returned within 30
days. Custom labels are not returnable. Some items may be returned, but will
be charged a restocking fee. For additional information, please ask your sales rep
at the time of your order.
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What is your privacy policy?
We never disclose customer information to anyone.
You are OUR customer, and we never share or sell your name and address to anyone.
EVER.
Progressive Microtechnology, Inc. (PMI) is committed to
maintaining your confidence and trust, and accordingly maintains the following privacy
policy to protect personal information you provide online. It is PMI policy that
personal information, such as your name, postal and e-mail address or telephone number, is
private and confidential. We use the information you provide about yourself when
placing an order only to complete that order. We do not share this information with
outside parties except to the extent necessary to complete that order. We use the
information you provide about someone else when placing an order only to ship the product
and to confirm delivery. We do not share this information with outside parties
except to the extent necessary to complete that order. We use return email addresses
to answer the email we receive. Such addresses are not used for any other purpose
and are not shared with outside parties. Finally, we never use or share the
personally identifiable information provided to us online in ways unrelated to the ones
described above without also providing you an opportunity to opt-out or otherwise prohibit
such unrelated uses.
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Are there employment opportunities at PMI?
Progressive Microtechnology, Inc. is constantly growing,
and looking for talented, hard-working people. If you have high energy, are
self-motivated and have an outgoing personality, you may be a candidate for a sales or
administrative position at PMI. Resumes may be faxed to 513-782-5051 or emailed (no
telephone calls please) to: hr@scanpmi.com.
Please also see our Business
Opportunities section for information on reseller opportunities.
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